General Programme

1. Cardholders must be at least 18 years of age to participate.
2. These terms and conditions are supplemental to Ladbrokes Shop Rules.
3. The UK Odds On! Reward Card forms part of a UK customer reward scheme. Ladbrokes Betting and Gaming Ltd (“Ladbrokes”) reserves the right to modify the terms and conditions of the scheme, either in respect of the scheme in general or individual customers, at any time.
4. Ladbrokes reserves the right to modify the points earning and reward structure of the scheme at any time.
5. Use of the Odds On! Reward Card constitutes acceptance of the Terms and Conditions.
6. The Odds On! Reward Card remains the property of Ladbrokes.
7. In the event of a dispute, the decision of Ladbrokes management will be final and binding.
8. Employees of Ladbrokes are not eligible to participate in the scheme.
9. Ladbrokes reserves the right to revoke or deny any membership
10. Ladbrokes reserves the right to cancel and declare all points null and void.
11. Only the individual cardholder is eligible to use the Odds On! Reward Card to earn and redeem points.
12. Only one membership of the reward scheme per person is permissible.
13. Membership of the scheme is for individual persons only. Accrued points cannot be pooled with the points accrued by other individuals.
14. All rewards, vouchers, points and membership are not transferable and are not redeemable for cash.
15. It is a Cardholder’s responsibility to notify Ladbrokes of any changes to their details including but not limited to their change of name and address (see contact details below).
16. Once issued, Cardholders are responsible for their cards. Unregistered cards and associated accrued points cannot be replaced.
17. Ladbrokes will only protect a registered Cardholder’s points from the moment the Cardholder’s card is reported to Ladbrokes as lost. Ladbrokes bears no responsibility for points lost or used if a lost card is not reported.
18. The UK Odds On! Reward Card can be used to earn and redeem points when betting only over the counter and on machines in participating UK Ladbrokes outlets. The card cannot be used in Ladbrokes shops in the Republic of Ireland.
19. All points, benefits and rewards are subject to system availability.
20. All registration data and information relating to you will not be passed on or sold to any third parties. We may periodically transfer or disclose personal information, to our professional advisers and to such other parties as we consider necessary, for the administration of the rewards programme or if required to disclose such information by law.
21. Entry by a cardholder into a Ladbrokes Self-exclusion Scheme will result in the cancellation of their Odds On! Reward Card and forfeiture of the available points balance.
22. Self-excluded customers are not eligible to participate in the Odds On! scheme in any Ladbrokes shop(s) during a period of self-exclusion. Should they be granted entry to the scheme in error their membership will be cancelled and points balance forfeited when this is identified.
23. The death of a cardholder will result in cancellation of his/her Odds On! Reward Card and forfeiture of the available points balance.

Earning points

General

24. Points can only be awarded at time of transaction/placing bet.
25. It is the responsibility of the player to ensure his/her Odds On! Reward Card is inserted correctly in the gaming machine when playing in order to earn points or handed over to a member of staff when placing an over the counter bet.
26. Points may also be awarded as a result of promotions run by Ladbrokes.
27. Ladbrokes reserves the right to adjust a cardholder’s point balance where points have accrued as a result of malfunction, operator fault, misrepresentation, non-runners, cancellations, void bets or any other reason.
28. Points are valid for a maximum period of 12 months from the date that they are accrued, expired points cannot be reclaimed at any time.
29. Cardholders who chose to close their Odds On! Reward Card forfeit all of their points.
30. Any Cardholders who rejoin the scheme will not be able to reinstate any previously accrued points.

Machines

31. On the machines, points are earned for money staked on gaming machines. Points are calculated based on turnover in each game during a session. A session ends when the customer changes games, checks their balance or ejects their card.
32. On the machines, points are not earned on bonus rounds or gamble feature on machines
33. It is the customer's responsibility to retrieve their card from the machine at the end of play.

Over the Counter

34. Over the counter, points are earned for money staked.

Redeeming points

General

35. Points can be redeemed over the counter and on gaming machines in participating UK shops.
36. Cardholders can only redeem points if they have registered their Odds On! Reward Card.
37. Points will not be awarded for bets placed using a Bonus or FREE Bet Voucher, or for redeemed Free Credit on the machines.
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38. Reimbursement of points for machines Free Credit, Bonus Vouchers and FREE Bets placed on void bets is at Ladbrokes discretion.

Machines

39. Where points are redeemed for Free Credit on machines – the value of the redeemed credit must be staked before it is cashed out.
40. On the machines, all redeemed Free Credit must be staked before another reward can be redeemed.
41. Redeemed Free Credit on the machines will be lost if a customer ‘cashes out’ or ‘collects’ when Free Credit still exists on the machine.

Over the Counter

42. Over the counter ‘Vouchers’ can only be used by eligible cardholders in conjunction with their card and can only be used once.
43. Only one Bonus Voucher or promotion can be redeemed or used on any single or accumulator bet.
44. Vouchers can only be used in shops participating in the UK scheme.
45. In the case of winning free bets, the original "Free stake" will not be returned to the cardholder, only winnings accrued.
46. Bonus Vouchers must be redeemed at the point of placing a bet.
47. A Bonus Voucher can only be played on a maximum stake of £200, multiple bonus vouchers cannot be used to place additional bets on the same event, regardless of the selection.
48. On speciality bets like Lucky 15/ Union Jack treble and Forecast/Tricast Extras the Bonus on Bonus Vouchers will override the speciality bonus.
49. Bonus Vouchers can be redeemed on any over the counter bet. The Bonus is applied to winnings on singles, not total returns; for multiple bets it is applied to total returns i.e. trixie/patent or Lucky 15.
50. FREE Bet vouchers must be used in full on any single or accumulator bet. FREE Bets cannot be split into smaller value multiple bets.
51. Once a Bonus Voucher or FREE Bet has been issued it becomes the sole responsibility of the cardholder. If it is subsequently lost or damaged prior to redeeming it cannot be replaced.
52. All Vouchers will expire 28 days after the date they are issued.

Card Terms and Conditions

Cards are issued subject to Odds On! Reward Card Terms and Conditions. Terms and Conditions are correct at time of print and are subject to change.

For more information about the Ladbrokes Odds On! Reward Card visit our participating shops, call 08007 314 171 or visit our website www.ladbrokes.com/odds-on